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Privacy Policy

Last updated: 15 July 2026

Morgan's Motor Works Privacy Policy

Morgan's Motor Works is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains what information we collect, why we collect it, and how it is used.

Who We Are

Morgan's Motor Works provides mobile vehicle servicing, diagnostics and repair services throughout Southampton and the surrounding areas.

If you have any questions about this Privacy Policy, please contact us using the details provided on our Contact page.

Information We Collect

We may collect the following information when you contact us or book work:

  • Name

  • Telephone number

  • Email address

  • Home or work address where the vehicle is located

  • Vehicle registration

  • Vehicle make and model

  • Vehicle Identification Number (VIN), where required

  • Mileage

  • Service and repair history relating to work we carry out

  • Payment information relating to invoices

How Your Information Is Used

Your information is used to:

  • Provide quotations

  • Book appointments

  • Carry out servicing and repairs

  • Contact you regarding your booking

  • Produce invoices and service records

  • Maintain accurate vehicle history

  • Comply with legal and tax obligations

  • Improve our customer service

We will only collect information necessary to provide our services.

Marketing

Morgan's Motor Works will not send marketing emails or text messages unless you have given permission.

You may opt out at any time.

Sharing Your Information

Your personal information will never be sold.

Information may be shared only where necessary, including:

  • Payment providers

  • Parts suppliers (where required for warranty purposes)

  • Accountants

  • Government authorities where legally required

Data Security

Reasonable steps are taken to protect your information against unauthorised access, loss or misuse.

Electronic records are stored securely using password-protected systems.

How Long We Keep Information

Vehicle service records and invoices are retained for as long as reasonably necessary to:

  • Meet legal obligations

  • Support warranty claims

  • Maintain service history

Your Rights

Under UK GDPR you have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion where appropriate

  • Restrict certain processing

  • Object to processing where applicable

Requests can be made using the contact details on this website.

Cookies

This website may use cookies to improve functionality and analyse website traffic.

You can control cookies through your browser settings.

Changes to this Policy

This Privacy Policy may be updated from time to time.

Any changes will be published on this page.

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